Anonymous

Liars & fraud

be warned stay away from this site ordered a suit they called me a day later and said they dont have and that they cancelled my order 2 weeks later they charge my card had to cancel my card bec. of this lying guy elliot he said no harm done order was cancelled total fraud site and scaming money from people trying to sell merchandise they dont have. dont ever go on this site they will steal your cc info and take all your money. that phone number rings all day no one picks up these people should be thrown in jail with fines
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Reason of review:
Problems with payment
1 comment
Guest

its crazy for a company to be online for a more than a decade and only have this few "unhappy customers!" ... my experience was more than satisfactory!

Anonymous
map-marker Yonkers, New York

Charged for an item that I never received

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Do not deal with this company they are the worst. I ordered a suede jacket for $200 which I found out three days later was out of stock. I called and got no response. I sent several emails and was told that the $200 would be credited to my account. This never came to pass, the item I ordered was out of stock so it should have never been charged in the first place. I am currently sending more emails to try to get this resolved but so far no good. I don't understand how this company stays in business and why something isn't being done about it I've never seen anything like it in my life.
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Loss:
$200
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker San Antonio, Texas

Bought 2 suits

I was looking for suits and couldn't find something that I like at the local stores, so I decided to go online and came across AHFASHION. So much selection and the local stores couldn't beat their prices. I tried to do research on their brands and couldn't find anything except posts from other people inquiring about their suits too. The suits were too good of a deal, so I decided to gamble and buy it online WITHOUT TRYING THEM ON....(I've never bought a suit without trying it on first...and every suit should be tailored for proper fit, even off the rack!) I order two and when they arrived I got exactly what I ordered. The fit was almost perfect, the first suits that I only had to hem. When I buy off the rack I usually have to do more tailoring; bring in some spots, let out others...probably because I get tired of looking. It's easier to look through the computer. Anyways, happy with the outcome.
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Anonymous
map-marker Newark, New Jersey

Wrong suit sent

They sent the wrong color wrong wrong fabric and wrong design. They would not answer the telephone and only returned email after I complained to credit card company. After two months of unanswered emails they returned partial payment. Bad service with product and very poor customer service. I would never purchase from them again. They have no customer service department to talk to and they only respond to credit card company. They also have already one web site that is not real. It can't be accessed. They also charge more then the normal amount for shipping. There are many more reliable web sites
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Anonymous
map-marker Chicago, Illinois

Not good! can't seem to get a hold of anybody at thst company.

Bought a suit on a Saturday on line. By the following morning someone tried to buy $200 dollars worth of jeans at a jean store out in California. I live in Chicago. Lucky for Chase fraud dept. caught it. I had to tear up my credit card.VERY SCARY! !! I have tried to contract them on for days at all hours. No one ever answers the phone. I've tried to speak with a sales person. I tried the second option, all you get is a recording telling you to go on line. This has been going on for three weeks. Boy! This is turning out to be a real bad experience!
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Anonymous
map-marker Los Angeles, California

Groomsmen suits

I ordered suits from this website for my groomsmen. Not one suit out four even came close to matching. Because of getting the money at different times I had to order them separately. I waited for them all to come in to make sure they matched... They did not. I sent them an email over a week ago and it misteriously vanished from cyber space. So because they "didn't have" the email I sent there was nothing they could do... I work in retail management. There are exceptions to return rules made every day. Bottom line is you make your customers happy so they keep coming back. This website and owner are business challenged...
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Loss:
$632
princeylove k
map-marker Vancouver, British Columbia

Made a mistake and now we have to pay for it

AHFASHION - Made a mistake and now we have to pay for it
my wedding is in less then 2 months and we ordered aqua ties for the groomsmen from them because the price of 9.99 how can you beat that ? Well when we get them they are a dark evergreen color. When we ask them to fix their mistake, they tell us that first it was our choice to shop with them and ties are a final sale and we should have read their policy better. EXCUSE ME !!! your warehouse made a mistake and send us the wrong color ties, what kind of customer service is this .... we are out 60 dollars now. I have now read numerious reviews on this company and I hope that people will read them before they decide to shop with this company.
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Loss:
$60
3 comments
Guest

My company will never order from this company/ suitaly.com ever again. They are terrible.

The pictures are not what you get.

This company is a complete rip off and they refuse to refund or help you in any way. Sure you cant complain with the prices until you get the *** that they are trying to sell you as "Quality"

Guest

I got my ties and now I am a customer for life. Silk tie for 10 bucks.

Come on!!!

Guest

Sorry to hear that. I saw their site and I was actually impressed with their collection and prices.

Ties for 9.99!! I don't think anyone could beat that...

My wedding is coming up and maybe I'll just buy one and see how it works. Hope it works out for you too!!

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Laddie Ekt
map-marker Santa Monica, California

AHFASHION Delivers Quality Suits

I was very skeptical to buy mens suits online, since there are more than 100 websites that sell mens suits. I had to click on many sites before I came across of http://www.ahfashion.com and I was thrilled to see their selection. What I wanted however was out of stock at the time and so I had to call them. They promised me that they will find the right suit and ship it to me and I will get it by the end of the week ( I had to get expedited shipping, which was worth it ). The order was placed on Tuesday and Friday comes a box from UPS. I opened the box and there is my suit, exactly as I saw it on their website. I promised to leave positive feedback for them so here I am telling everybody about this amazing company. Thank you so much ahfashion, you really made my day. Jennifer,
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27 comments
Guest

very disappointed with this company. I think it is a scam.

they deducted my funds without delivering the suit and then i had to contact :cry them to get them to ship it. That was hard enought. Then when i needed to return it due to size, they finally after several attempts gave me a return number. Then I mailed the suit back and it sat in the post office because they would not pick it up!!!!

luckily my bank retrieved my money.To make mastters worse the suit arrived again at my front door.

Ugh! now i have to go back to the post office and the postmaster is now involved

Guest

AHFASHION , don't touch them. They are efficient at taking your funds and giving you the runaround but not at actually delivering the goods.

I made an order three weeks ago and after several emails asking for a tracking number, delivery date, something, I was getting nowhere fast. Luckily all international orders must be made with paypal and they obtained a full refund for me in 5 hours so I am thrilled with paypal and disappointed with this company.

They can respond to pressure when they want to, just not to their customers. They have a strange business model that must be working for them, money for nothing.

Guest

Is this company a scam or what. I ordered a suit almost 2 weeks ago and have not received anything.

I emailed them twice and received no reply. They also do not answer the phones.

Guest

I ordered two suits from ahfashion.com. They immediately emailed me to let me know that one was out of stock so I cancelled the one suit.

I received the other suit a few days later. Not bad for the price but you have to get them altered as with any new suit. So it was another $30 for that. I have gone to the big name chain stores before.

A few years back, I bought a $299 suit from MW and after alterations, it cost $400+. That was 10 years ago. The suit was made in Old Mehico and it frayed severely after one dry cleaning at my local dry cleaner. This never happened to any of my other suits before.

I cut up the MW suit and used it as rags to wax my car.

I cannot verify that ahfashion is actually selling $1,300 italian suits for cheap but it looks good and it didn't get destroyed by one dry cleaning. Best $199 suit I ever bought.

Guest

I bought a wedding suits for my fiance, then they sent me a wrong size. When I emailed back, they told me that I should bring to the tailors.

Why should I do that while I spent a lot of time and money for them. I sent a request for return and received no answer. What should I do now?

Keep the suits or return without money back?

Be aware with this company? They are liar.

Guest

been searching for a specific shade of brown suit for our wedding. We came accross of this company and couldn't be happier!

we also received free matching ties as a thank you note. in return, i was asked to leave an honest rating about this company and here it is.

100 % professional and great to work with. thank you ahfashion!

Guest

Terrible company!!! Returned my suit that was ripped and they say they never got it!

Tracking says they did!

*** Thieves! How are they still in business!!??

Guest

Worst experience ever! You definitely pay for what you get.

I ordered a suit for a wedding my husband was in. We got the same size as all his other suits and when it arrived the arms where about 5 inches to short. I emailed 2x (with no reply) about exchanging the suit for the next size up. I called the number numerous times pressing '2' for customer service and it automatically hangs up on you.

I finally called and pressed '1' for sales and someone answered. I told them the situation and after a lot of talking he said fine mail the suit back and he would send a new one. After another week nothing - so I called again and asked him what was going on. He stated he didn't receive the suit, which I replied you did cause I paid for tracking and you got it.

He then said fine he would send me the new suit but it would cost an additionally $18 to ship. (Mind you the suit is coming from Los Angeles and I love 1.5 hours north and I had just mailed a suit back for $6). We received the replacement suit and it's a completely different suit. The wedding is 2 weeks away and we don't have time to go through this 4 week process again!

Horrible. horrible business.

Guest

;)

couldn't be happier. thank you!

Guest

i got 2 suits in the mail from them on friday and totally loved it. great suits for the price.

thank you

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